For your Membership
Refunds are only granted when a member cancels their trial period WITHIN the trial period time.
MLSP offers two trial period for each membership level. There is the 10 day trial and 30 day trial. Therefore depending on which one a member signs up for, to be eligible for a refund one would have to cancel the day before to avoid being charged. Be mindful of the trial period end date and when the next regular membership payment is due. You can see your next membership due date under your account tab > my membership
Regular subscription payments are NOT refundable.
Product Refund Eligibility
Refunds for products are only granted if the cancellation request is within the 30 days (unless otherwise stated), from date of purchase, keeping in mind the day purchased counts as day 1.
Products beyond 30 days are absolutely NOT refundable. To request a refund (if eligible) contact support. http://support.myleadsystempro.com
Any product cancellations need to be requested via support. http://support.myleadsystempro.com